Are you registered?

Please be aware that you must have previously completed the registration process to login.

• Yes, registered already: If you think you have registered before but cannot remember your password, click on the 'Forgot your password?' link.
• Yes, registered already, but is not working: Please click 'Register' at the bottom right side of the screen and re-register. (You will need your username, last name, policy number – the number before '/' if applicable, postcode and date of birth. i.e. 12345678 not 1234567/8 and YYYY MM DD)
• Yes, but I only have an expired policy: If you registered in the past, you can login with your username and password. If you have not registered yet, please click ‘Register’ at the bottom right side of the screen and re-register. (You will need your username, last name, policy number – the number before '/' if applicable, postcode and date of birth.)
  If you do not have your old policy number, once you purchase a new policy, you will be able to register with that policy number.
• No, not yet registered? Click on the ‘Register’ link. Quick & easy. (You will need your username, last name, policy number – the number before '/' if applicable, postcode and date of birth.)

Cannot find my policy number to register: please contact us providing your name, postcode and telephone number.
Incorrect username or password: If either of these is incorrect, we will e-mail you to tell you why and how to fix it.
Changed e-mail since first registration: Login with the previously registered (old) email address. Once logged in, if you wish to use your NEW email to sign in going forward, you can change this within ‘My Account’, then click Login Details (top left), scroll down to ‘Change Username’ and change the e-mail address there.

Report website issues: If you are experiencing any issues with the website, please contact 0131 225 7777.